{"id":141214,"date":"2022-01-04T15:48:39","date_gmt":"2022-01-04T20:48:39","guid":{"rendered":"https:\/\/pepinierejasmin.com\/?page_id=141214"},"modified":"2024-02-12T09:23:18","modified_gmt":"2024-02-12T14:23:18","slug":"online-shopping-policies-and-procedures","status":"publish","type":"page","link":"https:\/\/jardinjasmin.com\/en\/online-shopping-policies-and-procedures\/","title":{"rendered":"Online shopping: Policies and procedures"},"content":{"rendered":"\t\t
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CUSTOMER PROFILE<\/strong>:<\/span> Anyone wishing to place an order online must create a customer profile. A username and password are generated and will be used for all online transactions.<\/p>

CONFIDENTIALITY<\/strong>:<\/span> P\u00e9pini\u00e8re Jasmin Ltd. assures that all information provided on line is kept confidential and undertakes not to divulge any information obtained during the creation of a profile.<\/p>

AVAILABILITY<\/strong>:<\/span> Despite all the efforts made by P\u00e9pini\u00e8re Jasmin to ensure a regular supply, we unfortunately cannot guarantee the availability of the plants and formats chosen during the entire season.<\/p>

ACCEPTED PAYMENT METHODS<\/strong>: <\/span>VISA, MASTERCARD<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t

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SHIPPING<\/strong> :<\/span> P\u00e9pini\u00e8re Jasmin Lt\u00e9e undertakes to deliver the orders within the deadlines set and determined during the telephone confirmation with the customer. The customer MUST BE PRESENT at the time of delivery for payment, inspection and acceptance of the delivered items. Please notify us QUICKLY by email or telephone of any irregularities in the products delivered (errors, breakages, ETC.).<\/p>

TRANSPORT DAMAGE<\/strong> : <\/span>Any item damaged in transit will be replaced with an equivalent value free of charge. A customer desiring a refund rather than an exchange will have to pay a restocking fee of 15% of the value of the returned product. Shipping costs are NEVER refundable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t

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PRINTING MISTAKES AND ERRORS:<\/strong> <\/span>P\u00e9pini\u00e8re Jasmin Lt\u00e9e strives to maintain its site with the greatest possible accuracy. However, there may be some errors or typos. Accordingly, we reserve the right to refuse, correct or cancel an order for goods the price of which has been incorrectly displayed. The final confirmation of the prices of the goods ordered is made during the telephone confirmation with our advisor. A CUSTOMER WHO PLACES AN ORDER ONLINE THROUGH THIS SITE IS DEEMED TO HAVE READ, UNDERSTANDED AND ACCEPTED THE TERMS OF SALE MENTIONED ABOVE.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t

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PRIVACY POLICY
<\/strong><\/span><\/p>

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.<\/p>

By browsing our website, you acknowledge having read and understood this policy and consent to your data and personal information being processed in accordance with it, where applicable.<\/p>

Collection of information<\/strong><\/p>

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and\/or log files to gather visitor information.<\/p>

Forms and interactivity:<\/strong><\/p>

Your personal information is collected via forms, namely:<\/p>