Shop with peace of mind
You have 10 days to return a product in its original packaging. Invoice and complete personal info are required to process your return.
You can choose between a refund or a credit note. Any amount over $250 is subject to administration approval.
No return possible on : sod, bare root plants, special orders, discounted items.
We reserve the right to charge a restocking fee.
GUARANTEE ON PLANTS
For all trees, shrubs, conifers, roses, fruit trees and climbers, the warranty period is listed on the purchase invoice, under the name of each product purchased:
- 1 year warranty from the date of purchase OR
- Guarantee November of the year of purchase
No guarantee on: perennials, annuals, tropicals, bonsai, aquatics, vegetables, peat moss, bare root cedars, bulbs, all plants grown in containers or in above-ground boxes (not in the ground).