GUARANTEE ON PLANTS
For all trees, shrubs, conifers, roses, fruit trees and climbers, the warranty period is listed on the purchase invoice, under the name of each product purchased:
- 1 year warranty from the date of purchase OR
- Guarantee November of the year of purchase
No guarantee on: perennials, annuals, tropicals, bonsai, aquatics, vegetables, peat moss, bare root cedars, bulbs, all plants grown in containers or in above-ground boxes (not in the ground).
RETURN AND EXCHANGE
LIVING PLANTS:
- Have the sales slip on hand and the price and plant identification labels;
- 24 hours from the date of purchase;
- Plant must be in its original pot, healthy, not having been planted.
*No return on annuals, tropicals, baskets, herbs, peat moss
GARDEN DECORATIONS AND OTHER INERT PRODUCTS
(Trellises, pots, fountains, flower boxes, tools, bagged products, etc.) :
- Have the sales slip on hand;
- Product in good condition;
- 7 days from the date of purchase.
* Restocking and handling fees may apply to some products. All sales of merchandise purchased on sale are final.
In any case, contact us before bringing back a plant; we will assess the situation with you.